cancel
Showing results for 
Search instead for 
Did you mean: 
svansickle-setco
Level 1

Does anyone know what the extra charge is that comes out when you run payroll? It does not match anything on my reports and is not the monthly fee. It has been with both.

I have ran payroll twice and it is the same amount both times.
1 Comment 1
CharleneMaeF
QuickBooks Team

Does anyone know what the extra charge is that comes out when you run payroll? It does not match anything on my reports and is not the monthly fee. It has been with both.

Let's work together to identify the nature and purpose of these additional fees, svan.

 

Additional charges associated with payroll include direct deposit or employee fees. To understand the specific cost per employee for various payroll plans, you can check out this article: QuickBooks Payroll.

 

I recommend using the Lookup a charge here tool to determine why you have this. It will help you get more details about the unknown Intuit charges to your credit card or bank account.

 

Here's how:

 

  1. Open our Intuit charges on your credit card or bank statement article.
  2. On the Look up your charge section, fill in the Payment methodExact charge amount, and Date of charge.
  3. In the Why are you looking up this charge? field, choose I don't recognize this charge.
  4. Once done, click Look up charge.
    image.png

 

You can also contact our QuickBooks Support Team to learn more about the info on these charges and how to prevent this from happening again. Here's how:

 

  1. Go to the Help (?) icon at the top.
  2. On the Assistant tab, click Talk to a human.
  3. Enter your concern in the Type something field, then click the Send icon.
  4. Click on I still need a human.
  5. Select Get help from a human.
  6. Choose Chat with us or Have us call you.

 

Additionally, you can run, print, and customize various payroll reports in your QuickBooks account. It'll help you view and manage your employee info, wages, taxes, and deductions and ensure your record is accurate.

 

Please know that you're always welcome to reach out for further inquiries about viewing QuickBooks charges and running payroll or reports. I'm here to help you out.

Need to get in touch?

Contact us