How can I delete or update a payment account?

Let's work together to get past this invalid account error, Pgershon. I'll share some details and lay down the measures below.

In QuickBooks, you have the flexibility to deposit customer payments into any standard business or personal checking or savings account in the United States.

QBO enables you to update or change the bank account into which QB deposits payments every time you process credit card and ACH payments. However, you can only use one account at a time to collect funds.

Since you can't correct the information in your financial institution, I suggest reaching out to Chase to check for ongoing maintenance issues. However, if everything is working on their end, you can update your bank account using incognito or other supported browsers. Please follow the instructions below:

1. Sign in to your account using a web browser.
2. Click the Gear icon and choose Accounts and Settings.
   
   
   
   
3. Tap the Payments tab. In the Deposits section, next to Standard Deposits, select Change Bank.
   
   
   
   
4. Click Add New Bank Account. Enter the routing number of the bank account you want to change to and hit Save.
5. Locate the new bank account from the list and pick Verify.
6. Enter the two small amounts we have deposited to the new bank account.
7. Review the bank account info and complete your request.

You're welcome to drop by again if you have other questions about managing your funds. Just tag my name in the comment section below.