Let me assist you in sending a digital l-9 form to your customers, @stephanie120.
To send the digital Form I-9 to an employee, you need to select the "Include Employment Eligibility Form I-9" option while adding the employee. Once this option is checked, the employee will receive an invitation to access their workforce account and complete the digital I-9 form. Take note that the digital l-9 form is only possible for Payroll Premium and Elite.
You can check this article for more details: Understand how Form I-9 works in QuickBooks Online.
However, since the employees have already been added and if you're using Payroll Core, you'll need to download the I-9 form and send it to your employees manually through their email. Here's how you can download the form:
- Go to the Taxes menu.
- Select the Payroll tax tab, then click the Filings button.
- Click the Resources icon, and choose Setup form.
- Tap the Employee tab, locate I-9, and then click View.
- Click the Downward arrow to download the form and send it.
You can check this article about the state requirements and how to file forms: File federal and state tax forms.
Keep us posted if you have other queries about payroll forms. I'll be around to help. Have a nice day.