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I got some insights to share about timesheets in QuickBooks Online, @accounting-adley
If you're having an employee for the first time, you have to set up their timesheet by going to the Weekly Timesheet under the + New icon. Doing this will show your employee names on the timesheet screen.
You can refer to the screenshot below for visual reference:
There are times when the browser is full of frequently accessed page resources which causes some errors or unusual responses.
In the meantime, we can perform some troubleshooting steps to fix this. Let's try logging in to your QBO account using a private browser as it ignores websites from using cookies and doesn’t record any history and data.
You can use either of these shortcut keys on your keyboard to access incognito mode:
- Safari: Control + Option + P
- Google Chrome: Press Ctrl + Shift + N
- Firefox or Internet Explorer: Ctrl + Shift + P
If this works, it means you have to clear the browser's cache so the system can start fresh. If you get the same result, I recommend switching to a different supported browser as an alternative.
Lastly, you can check out this article in case you need assistance turning on and setting up time tracking in QuickBooks Online: Turn on and set up time tracking in QuickBooks Online.
Keep your posts coming if you've got additional questions about employee timesheets in QBO. I'll be right here to assist you further. Take care.
