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Hi there, @graciela.dardon.
Thank you for joining the Community. I'd be happy to help and show you how to find the EDD DE9 or DE6 form.
Please take note that the DE6 form is now called as the DE9C form.
Here's how to find them in QuickBooks Online:
For additional information about this, I recommend checking these articles:
For additional help, feel free to reach out to our Phone Support. They have additional tools that can help you further.
That should do it. Feel free to drop a comment below if you have any other questions about DE9 or DE6 form. I'd be happy to help you out.
Forms are not populating in the payroll tax center (step 3). Any other suggestions for finding the quarterly forms?
I appreciate you letting us know about this, @SusanT3,
All payroll forms in QuickBooks are accessible under the Payroll Tax menu. If the page is unresponsive or will not launch the option to view state returns, try opening your account in a private browser.
Sometimes, the data in the cache can cause unexpected issues in QuickBooks Online. To launch a private window, use any of the following keyboard shortcuts:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N
Once logged in, follow these steps:
If you're able to successfully pull up these reports in the incognito browser, go back to the regular window and clear its cache. This will help remove the piled data on the history, so you can start with a clean slate.
Let me know what you find after trying out the steps. I'll be right here if you need further assistance with payroll or anything in QuickBooks. Have a nice day!
Hi there!
They changed the Tax Center.
Go to "Archived Forms". You should be able to find those reports there.
Hi, am wondering if you can help. Been trying to get support from QBO and no one in phone support is able to assist nor connect me with the right tier of support. See screenshot below of an error message in QBO for a form due tomorrow.
How can I get hold of a capable QBO expert who can provide the help that QBO’s own error message says I should get?
Hi there, @mmc-accounts. I appreciate you for joining the thread, and I'm here to take care of your concern today.
Our Support Team is back and available on M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. I want to ensure your concern is taken care of first-hand here in the Community. Based on your post, you've added a screenshot of the error message, unfortunately, the file isn't added successfully. For now, you may want to leave a comment below for the said screenshot through a private window.
To save you time, use either of these keyboard shortcuts:
From there, sign in to your account and tap on the Reply button. Then, click on Choose File or the Photos icon.
If you're having a hard time preparing the DE9C form, I recommend following the suggested steps above on how to prepare the form from QuickBooks Online.
You may also check out the resources from this link for more tips about paying or filing state and federal payroll taxes online: Pay and file payroll taxes and forms in Online Payroll.
Additional details of your concern are much appreciated, just leave a comment below. Have a good one!
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