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vet1001
Level 1

I completed last payroll but some checks have not been deposited

Checked dated to be deposited 12/31/20 have not been deposited
1 Comment 1
MaryLandT
Moderator

I completed last payroll but some checks have not been deposited

Let's find out why some checks have not been deposited, vet1001.

 

It's possible those checks aren't cleared from your bank, and that's why they aren't posted yet. You can contact your financial institution so they can trace the movement of the money.

 

Once cleared from your bank, you can go to your Banking page in QuickBooks. Then, manually click the Update button to download the latest transactions.

updatebank.PNG

 

You can also contact our QuickBooks Online Support Team. They can trace the funds for you. Here's how to get in touch with them:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Enter your concern, then select Let's talk.
  4. Select Contact Us to connect with a live support agent.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

I'm adding this link for additional information: How do federal holidays affect my direct deposit?

 

Feel free to leave a comment below if you need additional information concerning payroll. I'm always right here to help you.

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