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miguelsx0921
Level 1

I hope you are doing well. I am writing to request information regarding a $5 payment that was scheduled to be deposited today, August 14th.

 
1 Comment 1
CamelleT
QuickBooks Team

I hope you are doing well. I am writing to request information regarding a $5 payment that was scheduled to be deposited today, August 14th.

I'm doing well, Miguel. I know how critical it is to accurately track the fund that is scheduled to be deposited today, especially when managing your cash flow and ensuring the smooth operation of your business. To assist you, I'll provide a comprehensive guide in reviewing this. 

 

When processing payments through QuickBooks Online (QBO), you may track and monitor their status directly within the platform. Here's how:

 

  1. Sign in to your QBO account.
  2. Go to Sales, then Deposits.

    Sales-deposits.PNG

  3. Pick the bank deposit you want to review.

 

If there's an issue with a payment, it won't show up in a daily deposit. However, you'll receive a message from Intuit regarding this.

 

Additionally, successful deposits show Funded in the Status column. Otherwise, you'll see Withheld or Batch Deposit Returned. In such cases, you'll receive an email with steps to fix the issue.

 

If you've checked the payment status and we've deposited the payments, your money is on its way. Please note that some banks hold onto funds for further checking or verification after we deposit them. At this point, you'll need to reach out to your financial institution for assistance and to understand the reason for the delay. 

 

Thank you for reaching out about the status of the $5 payment. I hope the information above helps clarify the situation. Should you have any further questions or need additional assistance handling payments in QBO, please click the reply button below. I'm here to support you and ensure everything is running smoothly, Miguel. 

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