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I can help you update your SUI rate, @pixidoc.
You can go to the Payroll Settings to update your State Unemployment Insurance (SUI) rate.
Here are the steps you need to follow:
If you are unable to update the rate, I suggest reaching back to our Customer Support team. Send them the notice you've received and they'll update it from their end in a safe and secure environment.
Refer to these articles for more information about updating your State Unemployment Insurance (SUI) rate:
Here's how you can pay and file your 941, 944, 943, 940, state, and local taxes using QuickBooks e-pay and e-file: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.
Let me know if you need further help or information about updating SUI rate. Keep safe, and have a wonderful day!
I have the exact same issue. QB must make this change and getting a human at QB to actually understand and do it, seems impossible.
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