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auntbbk21
Returning Member

Project cost not consistent

When viewing the Project Dashboard, it shows income vs. cost figures (viewing based on hourly cost).  When selecting a specific project to view the details, the cost figure changes.  Which cost number is accurate and why are they displayed differently?

1 Comment 1
ThomasJosephD
QuickBooks Team

Project cost not consistent

Project-specific transactions will be visible in the project details section as long as they are associated with that specific project. We can take a basic troubleshooting step to resolve this issue, auntbbk21. Let me guide you on how to do that.

 

The discrepancy you've identified between the Project Dashboard and the specific project details seems to indicate unexpected behavior, as all transactions incurred within the project should be displayed on the dashboard.

 

To address this issue, I recommend performing fundamental troubleshooting steps to identify potential browser-related issues. This approach will help us determine whether the problem is specific to your current browser settings.

 

Let's start by accessing your QBO account through a private or incognito browser window. Here are the keyboard shortcuts you can use to open an incognito window in various browsers:

 

  • Google Chrome: Ctrl + Shift + N.
  • Mozilla Firefox: Ctrl + Shift + P.
  • Microsoft Edge: Ctrl + Shift + N.
  • Safari: Command + Shift + N.

 

Once you are in the private or incognito browser window, login to your account and check the project dashboard and the specific details cost.

 

Moreover, QuickBooks Online allows you to track hourly costs and profitability for each project. This feature helps you monitor labor expenses, calculate profit margins, and make informed decisions about your projects.

 

Unlock the full potential of your financial management with QuickBooks Live Bookkeeping! Our expert team is ready to elevate your project tracking and reporting to new heights. Experience personalized assistance that will streamline your processes, enhance your project insights, and deliver crystal-clear financial reports.

 

For future reference, I've included an article that you may find helpful:

 

We aim to keep your project well-organized and to accurately represent all income and expenses, auntbbk21. We're invested in your understanding – please reach out if you need any additional explanations.

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