Why Direct Deposit Payroll does not show on Bank register or bank reconciliation?

I am using QB desktop to process payroll. I have 2 DD paychecks that are not on my reconciliation. How can I get them to appear so I can reconcile. Thanks

Welcome to the QuickBooks Community, PN7! 

Nice to see you here. Could you verify whether the paychecks were linked to the correct bank account in your Chart of Accounts?  Also, confirm whether the paychecks fall outside the date range of the statement you're trying to reconcile.

I look forward to your response. See you in a few. 

Hi, Yes I am using the correct bank account and the date range is correct. The strange thing is I ran DD payroll for all employees for the same day and those paychecks operated as normal. I made out 2 additional checks for bonus’, same date, and those two paid to the employees, came through the bank but do not appear in the reconciliation. 

Thank you for getting back to the QuickBooks Community forum and for sharing additional details about your concern, PN7.
 

One possible reason why the paychecks aren’t showing in the reconciliation is that the transactions reflecting in your bank have not yet been categorized or added into your QuickBooks records. If the transactions are not properly categorized, they won’t flow into the register in QuickBooks and, as a result, it will not appear in your reconciliation data.
 

But, if the transactions have already been categorized, you can filter the bank reconciliation page to ensure all the transaction are visible. 

If you have further questions or need additional assistance, feel free to let us know. We’re here to help.

Could you direct me where to go to the filters for the transactions to appear in the reconciliation? Or to see how or where my transactions are being categorized? 
Thanks for any help you can give. I called QB support but the representative I reached seemed very unfamiliar with the program. Her main advice was, contact my accountant and they would be able to help me. Thanks

Hi there, PN7.

On the QuickBooks Desktop reconciliation page, you can filter the data shown by modifying the statement date. To view all transactions, we recommend unchecking the option to Hide transactions after the statement's end date. Doing so ensures you don't miss any entries that fall outside the default display criteria.

Regarding your categorized transaction, you can review it by right-clicking your paycheck and selecting View Transaction Journal to confirm which account was affected.

After reviewing and confirming that your two direct deposits appear in the Chart of Accounts (CoA) but not on the reconciliation page, we recommend reviewing your previous reconciliation report. Look for amounts that match your paychecks, as they may have been inadvertently reconciled.

Let us know if you have additional questions.