I can assist you in synchronizing the status of your employee, @sbrown-berksenco.
It appears that the status of your employee couldn't be synchronized. You can sync your QuickBooks Online (QBO) with QuickBooks Time to reflect the changes on your account.
Here's how you can do it:
- Log in to your QuickBooks Time account.
- Click the QuickBooks Payroll logo or the QuickBooks Sync menu.
- Select Import.
Once done, try checking the status of the employee again. For more information on managing your employees' or contractors' status in QuickBooks Time, check out this article: Set up your QuickBooks Time account in QuickBooks Online or QuickBooks Online Payroll.
Additionally, here's an article with a list of payroll reports you can run to view useful information about your business and employees: Run payroll reports in QuickBooks Online Payroll.
Please let me know if you need further assistance with syncing your employee's status. I'm always here to help. Have a great day!