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rcesofficemanager
Active Member

Why don't my payroll checks appear in the bank register?

I ran a bonus check run (32 checks) and only 2 show up on my bank register.

1 Comment 1
Ivan_G
QuickBooks Team

Why don't my payroll checks appear in the bank register?

The bank register's date filter could be the reason why some payroll checks are not visible, rcesoffice. I can help ensure all data are displayed accordingly.

 

Here's how:

 

  1. Go to the Gear icon, then Chart of accounts.
  2. Locate the account and click View register under the Action column.
  3. Hit the Filter ▽ dropdown.
  4. Choose Payroll Check as the Transaction type and set the Date range accurately.
  5. Once done, hit Apply.
    register filter.png

 

If you encounter the same problem, I recommend accessing your account using a private browser. It restricts data from being stored on your cloud storage, enabling a smooth and fresh system function:

 

Refer to these keyboard shortcut keys to proceed:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + N
  • Safari: Command + Shift + N

 

Once there's no issue with the register's data using the private session, kindly clear your regular browser's cache and cookies. This eliminates outdated data utilities that impact the platform's performance. If the issue persists, you can utilize another supported browser.

 

I'm also attaching these resources that entail insights about managing your paychecks and modifying your payroll transaction's accounting preferences:

 

 

Drop by again to this thread if you have follow-up concerns about your payroll data on the register. I'm always available to help.

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