I'd love to direct you to the best help available so this gets taken care of, @Adalius.
You can contact our Payroll Support team to help move these deductions to the proper account. Our representatives can make corrections to ensure employees' payroll and reports are accurate.
Before that, take a glimpse at our support hours so you’ll receive responses quickly. Then, you can follow the steps below to connect with us:
- Sign in to your QuickBooks Online account.
- Go to the Help (?) menu.
- Select the Search tab, then click Contact Us.
- Enter your brief concern in the field.
- Tap Continue.
- Click the Chat or Callback option.
These guides will provide you depth information about retirement plan deductions:
Feel at ease to comment down below if you have other questions or concerns besides your employees’ deductions. I’m always ready to help. Have a good one!