Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
posted
Accurate cost accounting is fundamental, @endertek. I hear you, and it is indeed concerning that salaried employees' payroll expenses aren't correctly allocated to customer accounts that were working five months ago in QuickBooks Online (QBO). I've read your previous post about this and understand you contacted our Live Payroll Support team. Since they can best provide updates on its progress, let me share the steps in scheduling a callback.
To stay updated on the investigation mentioned in your post on another thread, follow these steps:
- In your QBO account, click on Help (?).
- Select the Search tab.
- Hit the Contact Us button.
- Choose Have us call you.
Once it's resolved, check out this article to prepare your business for the coming year: Year-end guide for QuickBooks Online.
I appreciate you for your patience and for informing us about the significant issue regarding salaried employees no longer being tracked against client accounts in QBO. If you have any details to clarify or additional questions in the meantime, please feel free to click the Reply button. We are committed to providing ongoing support.
