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lolley
Level 1

Switch sender email for sending paystubs

I was an employee and am now a contractor for a very small company. I use QB Desktop 2020 with Enhanced Payroll. They recently hired a new employee so I started doing payroll again. They retired my email so I can no longer send out paystubs. I share the desk with the new admin. Can I use her email to send the paystubs? Or is there another way? 

Solved
Best answer May 25, 2022

Best Answers
Rose-A
Moderator

Switch sender email for sending paystubs

I'm glad to have you here in the Community, lolley.

 

If the new admin allows you to use her email address in sending pay stubs then yes, you can use her email so you can get things done.

 

You can visit this article for the detailed steps in sending pay stubs: Email pay stubs from QuickBooks Desktop.

 

In case you need to connect a new email in the program, you can scan through the following resources. On the same link, you'll find steps on how to resolve common email issues in QuickBooks:

 

Fix webmail password issues in QuickBooks Desktop.

Connect your email to QuickBooks Desktop.

 

Should you need additional help, please let me know. I'd be more than willing to lend you a hand.

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5 Comments 5
Rose-A
Moderator

Switch sender email for sending paystubs

I'm glad to have you here in the Community, lolley.

 

If the new admin allows you to use her email address in sending pay stubs then yes, you can use her email so you can get things done.

 

You can visit this article for the detailed steps in sending pay stubs: Email pay stubs from QuickBooks Desktop.

 

In case you need to connect a new email in the program, you can scan through the following resources. On the same link, you'll find steps on how to resolve common email issues in QuickBooks:

 

Fix webmail password issues in QuickBooks Desktop.

Connect your email to QuickBooks Desktop.

 

Should you need additional help, please let me know. I'd be more than willing to lend you a hand.

lolley
Level 1

Switch sender email for sending paystubs

Thank you for the assist.

LieraMarie_A
QuickBooks Team

Switch sender email for sending paystubs

You're always welcome, @lolley.

I'm glad that we're able to help. Reach us back if you need extra help with sending paystubs. We're always here to back you and your business. 

Take the best care!

VickyNarmin
Level 1

Switch sender email for sending paystubs

Good to see you back doing payroll!

Rea_M
Moderator

Switch sender email for sending paystubs

Hello there, @VickyNarmin.

I have to gather some information about your concern. Any additional info will help me provide the appropriate resolution to any of the issues you may have with our payroll service.

Keep me updated in the comments below. Hope to hear from you soon. Take care and stay safe!

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