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cmontenegro
Level 1

The Work Number - Employee Verification

I see that theworknumber is an included feature with quickbooks online payroll. we have the elite version.. I've followed all online material i can find to enable this feature, and using myself as an test dummy I can't locate my employer in the worknumbers website so It's clearly not online. Is ther something I'm missing? we've had quickbooks for payroll since August. and customer support is clueless when asking about this...

3 Comments 3
MadelynC
Moderator

The Work Number - Employee Verification

Good day, @cmontenegro.


I want to help you. But in order to provide an accurate resolution, can you add some info about your concern, especially the Work number website you mentioned?


If you need more tips on how to manage your QuickBooks account, finances, or payroll. We have available resources, webinars, and training videos on our Support page. It gives you insights and tricks to make your business even better.


Write soon once those details are ready. I’ll be here to help you out. Take care always!

cmontenegro
Level 1

The Work Number - Employee Verification

This was quick! thanks. the website Im referring to is (https://theworknumber.com/) Unless I'm mistaken this site is supposed to be able to provide employment verifications for our employees.. however My company is not listed as an employer on the site. thanks.

Bryan_M
QuickBooks Team

The Work Number - Employee Verification

Hi there, @cmontenegro.

As much as I wanted to help you, we have limited access to work numbers and the support is out of our scope. I recommend contacting directly the work number support to find answers to your questions.
 

For future reference, you can visit this link if you want to set up and edit payroll.

 

If you require additional help with third-party applications for payroll, you can reply to this post. Have a great day.

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