Hi, lcox.
I'd be happy to help you delete your W2 in QuickBooks Online.
Performance issues in QuickBooks Online are resolved by doing basic troubleshooting steps. Let's start by opening a private browser to start a new session.
Here's how to open a private window in different browsers:
- Google Chrome: press Ctrl + Shift + N.
- Mozilla Firefox: press Ctrl + Shift + P.
- Internet Explorer: press Ctrl + Shift + P.
- Safari: press Command + Shift + N.
If this works fine using your private browser, let's go back to your regular browser and clear its cache. However, if the problem persists, you can call our dedicated team who will be happy to assist you. Our contact details can be found here along with our opening hours:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose your QuickBooks Product.
- Select your QuickBooks version.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
Should you need anything else, please let me know. I'll be around to help.