Unable to process your request at this time. Please sign out and try again later. If the issue persists, please contact support and reference this message.(Error code:0)

Hi @escanlan-strateg,

Thank you for reaching out! I know how important it is to successfully process your 1099s in QuickBooks Online (QBO) Payroll. Let’s work together to troubleshoot and identify if this could be related to your browser.

Since you keep getting this error message when trying to process 1099s, I suggest doing the troubleshooting below:

• Refresh your browser.
• Sign out and sign back in to your QBO account.

If the issue continues, you can try accessing your account through a private or incognito window. This mode avoids storing internet data, which can help resolve temporary issues. You might also want to try a different compatible browser to ensure everything functions smoothly.

If you have completed the troubleshooting steps above and the issue persists, I recommend contacting our Live Support team. They have the tools to conduct a detailed review of your account, identifying the root cause of the problem and guiding you through the appropriate steps to resolve it.

Please follow the steps below to contact them:

1. Navigate to the Help (?) icon.
2. Click on the Search tab, then select Contact Us.
3. Enter a brief description of your concern, then click Continue.
4. Choose either Chat or Callback options.

Also, make sure to check their support hours so you will know when representatives are available to help.

If you have additional questions, please add a comment below. The Community team is here to ensure you get the most out of our service.