Use class field for year. Intuit corrected a payroll entry that showed up as 2023, but now Nov & Dec payroll show as 2024. How can I change the class?

I'm happy to assist you today, usersusanpintus. I can guide you through the process of changing the class assigned to your employee in QuickBooks Online (QBO).

To modify the class for your employees, you should access the Payroll settings and then navigate to the Accounting section. I'll provide the detailed steps below so you can proceed accordingly. First, here's how:

1. Access your QuickBooks Online company.
2. On the top-right corner, click the Gear icon.
3. Under Your Company column, select Payroll settings.
4. Go to the Accounting section, and then click the Pencil icon.
5. Hover to the Class Tracking section, and then press the Pencil icon.
6. Choose or enter the account name exactly as it appears in your chart of accounts for each employee.
7. Select Continue, then Done.

Additionally, here's an article to help you manage your employees in QBO:

• Edit or change employee info in payroll.
• Add pay history to QuickBooks Online Payroll.

You can reach out to the Community at any time if you have further QuickBooks-related questions or issues. Thank you for choosing our services. Take care, and have a great day!

That works going forward, and is what I do every January.  When I did it in January for 2024, it did not work for one employee.  An Intuit customer rep helped me fix that.  NOW The problem is that transactions that were correct for 2023 show as 2024.  They were transacted in November and December 2023 and were previously correct.  They should NOT say 2024, and are making all my year-end reports wrong.  I need to correct the 2023 transactions that mysteriously moved to 2024 after the Intuit correction on Jan 15.. 

I appreciate the time you've taken to ensure that their year-end reports are accurate, usersusanpintus. I understand how you want this to be taken care of at the soonest possible time, so you can seamlessly get back on track. 

Our primary aim is to help resolve your issue. With that, since you've previously contacted our support team, I'm sure all the information you provided was taken into account. I suggest contacting them again for updates. They have the tools that can check your account and help correct these transactions to reflect the accurate 2023 dates.

Here's how to reach them:

1. Click the Help menu in the upper-right-hand corner.
2. Type in "Talk to a human", then press Enter.
3. Select Contact Support Team.
4. Type again Talk to a human and click Contact Support Team.
5. Choose a way to connect with us.

For future reference, read through this article to Learn how to run, print, and customize payroll reports: Run payroll reports. It includes all lists of available payroll reports in QuickBooks Online.  

Feel free to leave a comment below if you need additional assistance with managing your employees in QBO. We're just a reply away. Take care!