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Level 1

View my paychecks

Payroll data from seven pay periods (5/4, 5/18, 6/1, 6/15, 6/29, 8/24, and 9/7) have not posted to the online "view my paycheck" function.  I have tried to work with QuickBooks support, have 5 case id's that have not been resolved, and need to rectify this situation before the end of the year.  In, addition, I have four paychecks that were deleted by direction of the support personnel in their efforts to correct my problem, and need to know how to return the paycheck detail to the employees' account so that their final W-2 is accurate.  The case ID "s not resolved are [removed], [removed], [removed], [removed], [removed].  Payroll data for the last 4 pay periods have successfully been posted to the "View my paychecks" site, though I have done nothing different in creating payroll.  Please advise how this situation can be rectified.


Thank you,

Edward Robison

Book Keeper,

Above All Grand Salon and Spa

[email address removed]

3 Comments 3
QuickBooks Team

View my paychecks

Hi there, @dianded.


I want to make sure you’re using QuickBooks with ease. I can point you in the right direction to get the update of your View My Paycheck issue.


The cases created by our phone supports have the description with them. For security reasons, you need to get in touch with our Intuit Online Payroll (IOP) Team again to provide your account details.


They have the resources to view the status of the five case IDs. You can provide them with your escalation number for them to see and review the payroll data.


And of course, I’m here to help you if you have other concerns. Please also keep me posted on how the call goes. I'd like to make sure this is taken care of.

Level 1

View my paychecks

Is there an app for view my paycheck? For IOS?

QuickBooks Team

View my paychecks

Good day, @Shannonm09!


You can use ViewMyPaycheck on any mobile device with a web browser. 


ViewMyPaycheck for Mobile is a mobile website rather than an app you download from the App Store. All you have to do is open your web browser on your mobile device and visit the website. Then, sign in using your Intuit Account user ID and password.


For additional reference, you can check this link: VMP for Mobile FAQs.


That should be enough information to get you going today, @Shannonm09. Let me know if you have other questions for me. I'm still here to help you more.

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