Washington Cares Fund - How do I enter in a % for each employee on Payroll Center

Hello there, @ACS-Barcode.

Let's download the latest payroll tax table update so you can input the WA Cares Fund Insurance percentage and complete your employees' setup in QuickBooks Desktop (QBDT) Payroll.

You may have an outdated payroll tax table. That's why you can't input the WA Cares Fund Insurance percentage while setting up employees in QBDT Payroll. To fix this, let's download the latest payroll tax table update (22206). Before doing so, I'd also recommend making sure your QBDT software is updated to the latest release. This way, we can guarantee the program is running with the newest fixes and patches. 

Whenever you're ready to download the latest payroll tax table update (22206), follow these steps:

1. Go to Employees, then select Get Payroll Updates.
2. Select Download Entire Update.
3. Select Update. An informational window appears when the download is complete.

Once you're done, go back to the Employee Center, open an employee's account, and input the WA Cares Fund Insurance percentage. 

Please see this article to learn more about the WA Cares Fund long-term care insurance benefit and how it impacts you and your employees in QBDT: Set up Washington Cares Fund payroll tax.

Also, you can pull up payroll reports to view information about your business finances and employees. You may want to check out this article to see the complete list and guide you in printing and customizing them in QBDT Payroll: Run payroll reports.

If you have other payroll concerns or questions about managing employees in QBDT Payroll, please feel free to leave a comment below. I'm always ready to help. Take care, and I wish you continued success, @ACS-Barcode.

I am currently running Tax Table Version 22308 - I just updated it.

Still when I go into the employee it does not allow me to put in a % for the WA-Cares.

I attached 2 pictures.  1 of the WA-Cares and you can see it does not have a spot for inputting a %.

I will reply again with 2nd picture showing the Paid Fam Leave and there is a spot for the %.

here is the 2nd picture with the Fam Paid Leave

Thanks for the update, @ACS-Barcode.

I can see the urgency of getting your employee setup issue resolved. Let me route you to the best support who can investigate this matter and provide the appropriate fix so you can input the WA Cares Fund Insurance percentage and complete your employees' setup in QuickBooks Desktop (QBDT) Payroll.

Since you're still unable to input the WA Cares Fund Insurance percentage, even if you're already running the latest payroll tax table update, I encourage you to reach out to our Payroll Support team. They can create a case to trigger an investigation and get the issue fixed in no time. Here's how:

1. Go to Help, then select QuickBooks Desktop Help.
2. Select the Contact Us button.
3. Enter a brief description of your concern in the What can we help you with? field and click Continue.
4. Choose a way to connect (Chat or Callback).

Also, you may want to check out this page as your reference about the updated instructions for employers about the new WA Cares Fund: Employer Information & Responsibilities - WA Cares Long Term Care Fund.

Please feel free to leave a comment below if you have other concerns about completing the employees' setups in QBDT Payroll. I'm always ready to help. Take care, @ACS-Barcode.

I have the same issue.  How was your resolved please?

I appreciate you for joining in on this discussion, GSC2.

Allow me to elaborate and clarify things about the new Washington (WA) Cares Fund long-term care insurance benefits in QuickBooks Desktop (QBDT) Payroll and why you're unable to enter a percentage rate for each employee.

On January 27, 2022, Governor Inslee signed two bills passed by the Legislature delaying the implementation of the WA Cares program until July 1, 2023. Changes to the eligibility requirements are also included in the recently signed laws.

WA Employment Security Division has updated instructions for employers.

That said, you'll have to reimburse your employees for WA Cares premiums within 120 days of the day you collected the premium. The Employment Security Department will not accept premium payments.

Please see more details in this article: Set up Washington Cares Fund payroll tax.

Let me know in the comments below if you have additional questions about setting up WA Cares Fund in QBDT. I'm always here to attend to your queries. Stay safe, and have a nice day ahead!

I am assuming that because the rate is the same for everyone, (.58%) of wages paid, we don't have to enter a % rate. 

Was wondering if WA Cares Tax shows up on your Payroll Summary as of July 1st, 2023. I have entered the WA Cares Tax the same way I did the WA Paid Family Leave - but it still does not show on a payroll summary report? Hope you had better luck than I have.

Thanks!

Thanks for joining this thread, @Katrinaw13.

It seems that you've posted a similar concern twice, and my colleague has already added a response. If you haven't been notified of the new reply, here's the link: https://quickbooks.intuit.com/learn-support/en-us/ffcra-and-cares-acts-including-the-ppp/re-when-wil...

If you have other QuickBooks-related concerns, feel free to get back and comment on them below. I'll be happy to answer them for you. 

Not sure if you have this issue resolved yet. I am using QB assisted payroll. If you are not using assisted payroll, then your experience may be different. I have a "WA - Cares Fund" item in my "Payroll Item" list (from the "Lists" menu). This was set up last time (more than a year ago) when the WA Cares fund was first introduced and Intuit added that in my QB. Before 7/1, the "Amount" is "0.0%". You can change it to "0.58%" by double clicking on it to bring up the "Edit payroll item" window, just navigate it to the third window, you will see the option to change the percentage. There are two options there - "0.0%" and "0.58%". I just change the percentage to "0.58%". This will apply to everyone.

We are set up like HW1993 WA Cares (Emp Fund) is in "Payroll items" list .58%

could not set it up like Paid Family Medical Leave PFML (:

My problem is after running the first payroll is QB only calculated the WA Cares for 3 of our 6 employees (:  

running payroll version 22312  I really need this issue fixed before I run the next payroll

HI, @ypcseattle 

I am also using 22312 and I doubled checked that every employees were deducted for WA Cares. I would suggest you check the employees who did not get deducted. Go to Employee Center, select the employee, double click to bring up the "Edit Employee" window. Select the "Payroll Info" tab on the left, click on the "Taxes...: button on the upper right in the window. Then click the "Other" tab, go through the "ITEM NAME" table on the top. If it is set up correctly, you should see an Item like "WA - Cares Fund". I suspect that the employees who got the deductions have this set up. But the ones who did not get deducted, may not have this set up. You will also see a "WA - Paid Fam Med Leave" Item in the same area too. That's how it gets deducted. Hope this helps.

Hey there, @ypcseattle. 

Thanks for chiming in on this thread. 

I recommend performing the actions that @HW1993 mentioned to double-check your set up. 

However, if everything is the same and correct, then I suggest contacting our Customer Support Team for further assistance. Here's how: 

1. Go to the Help menu. 
2. Press the QuickBooks Desktop Help option. 
3. Tap the Contact Us button/hyperlink. 
4. Enter your question and hit Let's talk. 
5. Scroll down and pick to Get a callback. 

It's that easy! 

Keep us updated on how it goes. I'm only a post away if you need me again. Take care! 

Thank you HW1993

all employees are set-up just as you mention in your reply.  Go figure why QB only deducted WA Cares from 3 employees & not all 6.

I have compared & contrasted the employees with the WA Cares deductions to the employees that did not get the deductions & I see no differences.

maybe we have a bug? 

Thanks for getting back with the Community, ypcseattle. I appreciate you performing HW1993's recommended steps.

Since you're seeing no differences between your profiles for employees who did get their WA Cares deducted and didn't, I'd recommend getting in touch with our Customer Care team.

They'll be able to pull up the account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

They can be reached while using QuickBooks.

Here's how:
 

1. In your top menu bar, go to Help, then QuickBooks Desktop Help.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.
   
   
    
4. Select We’ll contact you for a callback or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.

If there's any additional questions, I'm just a post away. Have an awesome Thursday!

You have to navigate to the payroll setup screen, click on state taxes and add the rate from there.  I don't know why they set it like this because no other WA taxes are like that; specifically PFML.  

Has anyone filed their quarterly report yet. This may be only an Online QB issue but the premium for cares calculates on the gross wages rather than excluding tax similar to the PMFL. Been on the phone with QB for multiple calls and still haven't been able to resolve the issue. 

excluding tips not tax

Leave Care is calculated on gross wages.  Leave is 72.76% of .8% gross wages and Care is .58% of gross wages.

I'm not sure this is true. The CARES website says that gross wages are calculated the same way as family leave. I'm not necessarily disagreeing with you but they aren't explicit in the decription of the calculation. I use Gusto for another client and Gusto interpreted it as not taxing tips.

It is true. QB is fixing it now just waiting for the fix to adjust all paychecks. Confirmed also by the State. It is very clear guidance from the state that you should not include tips in either calculation. 

I was agreeing with you. My reply was based on the comment about it being calculated at a straight .58%. Companies without tipped employees may not be aware of the distinction and I don't think it was super clear on the CARES website. It is clear, however, if you refer to the PMFL guidance.