Hello there, chad.
Let me share details about your concern with the Washington Workers Compensation calculation in QuickBooks Online (QBO).
In this case, you'll need to review the composite rate and payroll deduction rate that you've entered. Make sure you enter the correct one.
Once verified that you entered the correct rate, I suggest reaching out to our QuickBooks Payroll support team. That way, they can investigate further about the issue further and ensure guidance with the resolution process in calculating the Washington Workers' Compensation for employers. Also, they can do a screen-sharing session with you in a secure space.
Here's how:
- Sign in to your QuickBooks Online (QBO) account.
- Click the Help button.
- In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
- Then, hit Contact Us.
Please check out this article for QuickBooks support hours: Contact Payroll Support in QuickBooks Online.
Additionally, you'll want to check out these articles to learn more about managing the Washington (WA) workers' compensation in QuickBooks:
If you want to run payroll reports to view information about your business and employees, check out this article for further guidance: Run payroll reports.
Come back to this post if you have clarification about managing payroll in the program. I'll always be happy to assist you.