We didn't find any companies for this account

Hello there, Rafael K.

I can see that you've already posted this concern here in the Community forum about viewing your pay stub. Please know that my colleague has provided a solution to help you resolve this as soon as possible.

I'll be glad to route you to her suggestion. Kindly see the link below:

https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/re-we-didn-t-find-any-compan...

Keep in touch if there's anything I can assist with when encountering an error while viewing your pay stub or anything else about QuickBooks Online. We're here to help in all possible ways to get you back to business.

HI Team, I am also facing the same issue, clearing cookies or cache is not helping me out. I have even tried changing my PW, which got updated but i Keep getting " We didn't find any companies for this account". Please help me out. This happened just suddenly and im not able to process any transactions for the company.

It's good to see you on this thread, @Dharmendra122. I appreciate you sharing the troubleshooting you've performed. I'm here to help connect you with the team that can best address your concerns.

Firstly, have you tried logging into your account using a private window? If you have already attempted this and the issue persists, I recommend contacting our support team once more. They will be able to conduct a thorough investigation to determine the root cause of the error and address your concern effectively.

Please visit the link provided, where you’ll find our Payroll support phone number at the bottom of the page. Feel free to reach out for further assistance: Contact Payroll Support.

If you're using Plus, Essentials, or Simple Start, our support hours are Monday through Friday, 6 AM to 6 PM PT. For Advanced subscription users, support is available Monday through Friday, 6 AM to 6 PM PT, and Saturday from 6 AM to 3 PM PT.

Additionally, you can visit this resource to learn what to do if you can't sign in to your QuickBooks products: Recover your Intuit Account if you can’t sign in.

If you have any other QuickBooks questions, please let me know by adding a comment below. I'm more than happy to help. Have a good one!

Hi team, is it possible to show me via screen shots, because im not sure what where im supposed to go and click where. this would be very helpful to me. Thanks in advance

Thank you, Dharmendra122, for staying in touch. I’m here to help you reach out to our customer support and provide more details on accessing your account.

We’ve received similar reports about this error message " We didn't find any companies for this account". Our engineers are aware of the issue and it is in the process of being investigated. While we don't have an ETA for resolution at this time, we want to assure you that we're working hard to resolve the issue as quickly as possible.

To keep you updated on the progress of our investigation, we recommend contacting our payroll support team. You can follow these steps to be added to the group of affected users and receive updates via email:

1. Go to the Help menu.
2. Select the Search option.
3. Click on the Contact Us button and provide details of your concern.
4. Click Continue.

You can also visit this link for the phone number and support hours: Contact Payroll Support.

For future reference, you can enter your employees’ year-to-date paycheck and company totals to ensure their pay info is correctly reflected on their W-2s and other payroll tax forms.

Additionally, you can run payroll reports to access a detailed view of your financial information and transactions for your employees.

We appreciate your patience and understanding as we work on this fix. If you have questions about account access or other QuickBooks payroll-related concerns, please don’t hesitate to reach out. We’re committed to providing you with all the support you need.

I am having the same issue. I can log in to Intuit but not Quickbooks Workforce. I contacted the support team and they told me they cannot help me with this issue. I am going on a month of not being able to access my paystubs. Should I have my employer remove me from his payroll and readd me again and see if that works? I need to check my paystubs.

I'll share a comprehensive guide to help you regain access to your QuickBooks Workforce account, @akaplan0418.

Before that, did you encounter an error message when accessing your QuickBooks Workforce? If so, we'd appreciate it if you could specify it so we can provide a more tailored resolution.

If you haven't yet, you'll want to follow the troubleshooting options detailed in this article so you can access your QuickBooks Workforce back: Troubleshoot common QuickBooks Workforce sign in issues.

Please know that QuickBooks won't allow your employer to remove you from payroll since you have already a pay history. Since the issue has been persistent, you can let your employer reach out to our customer support team so they can determine the root cause of the issue and address this promptly.

In the meantime, your employer can download your paycheck and send it to you manually via email. Here's how:

1. Go to Payroll and select Employees.
2. Click the employee's name.
3. Navigate to the Paycheck List tab.
4. Locate the paycheck and click Print to open the preview.
5. Select the Download icon and click Save.

Furthermore, here's an article if you may not be able to view or access your pay stubs in QuickBooks Workforce: Troubleshoot missing pay stubs in QuickBooks Workforce.

Please continue the discussion if you have other questions about accessing paystubs in QuickBooks Workforce. We'd be glad to provide additional help. Stay safe.