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We have had quickbooks for a long time and there has been much turnover in our small non-profit. How do we find out who is our current company admin? (Their name.)

 
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QuickBooks Team

Re: We have had quickbooks for a long time and there has been much turnover in our small non-prof...

I'll be able to help you locate the current company admin (Master admin), kathryn.r.elliot.

 

Here's how:

At the upper-right corner, click the Gear icon.

Then choose Manage Users

On that page, you'll see the NAME and STATUS of the Master admin.

 

I'm here to help you if you have other questions. Have a great day! 

 

 

 

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Re: We have had quickbooks for a long time and there has been much turnover in our small non-prof...

Although I am a user and have my own log-in to the software, I do not have access to that function.  (It is greyed out) Does only the administrator have access to that?

QuickBooks Team

Re: We have had quickbooks for a long time and there has been much turnover in our small non-prof...

Welcome back to the Community, kathryn.r.elliot.


Allow me to share information about user types and permissions in QuickBooks Online.


Currently, only the Master Administrator and Company administrator have full access to the company file. If you want to gain access to the Manage Users page, I suggest contacting the company administrator to change your user rights.


To help give you a better idea on about managing user’s rights, check out these articles:

 


If you have other concerns in mind, feel free to write them down in the comment section below. I'm always here to help. Have a great day!

 

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