We need to delete a second state we don't use on payroll. We were set up as multi-state but we don't use multi-state option. Need to eliminate second state.

This is one of my biggest complaints and I've asked many times for a separate mailing address section thru feedback.  If you enter an employee address that is out of state it will say you need taxes for that state.  If it would JUST go off the work location address, it wouldn't be an issue.  But they say it's "working as intended" for it to also determine taxes off the mailing address.  I live in a University town and the students come and go and deal with this all the dang time.  Eventually you learn to ignore the messages.  The only work-around is to change the address of the employee to the business address.  I put the correct one in the notes on the employee record.  

Good afternoon, @KPles. 

It's great to see a new face here in the Community. Let's work together to eliminate this second state payroll. 

If you have no active employees assigned to the location, you can follow the steps below: 

1. Go to the Gear (Settings) icon in the top right-hand corner. 
2. Select Payroll Settings. 
3. Under Company and Account, press the Work Locations. 
4. Pick the exact state, and then mark the Inactive checkbox. 
5. Tap Save. 

It's that easy! 

I hope this does the trick to resolve your issue. Please let us know how it goes. Reach back out if you have any trouble along the way. Take care! 

@Candice C 

We both know it's never "that easy"!  I'm an accountant user and standalone payroll doesn't allow changes apparently.  {See Attachment}

I’ll share some information to assist you further with your state or work location address concerns, @kwood1.

Please know that this isn't the kind of experience I want for you. I also recognize the convenience of being able to delete a state in your standalone payroll account.

It's our outmost goal to cater all business' needs, and you're helping us achieve it with your suggestions and idea. With this, I’d suggest sending feedback request to our product development team. They will evaluate these and pick some of them to include in future updates.

Here’s how:

1. Go to the Gear icon.
2. Under the Profile column, click on Feedback.
3. Enter your feedback, then tap Next.

You'll want to track your suggestion through this website. You can also visit our blog to keep up with all of our recent events and developments.

I've included this link where you can take a look of the payroll plans available in QuickBooks Online. If you're interested with the bundle payroll and bookkeeping, you can click here.

Do let us know if you have any further state concerns or anything else related to QuickBooks. I'm always around in the Community. Take care and stay safe always.