We ran payroll yesterday at 8:00 AM and employees didn't receive direct deposit today. This hasn't happened to us before. Did it happen to anyone else?

I think it happened to everyone who had a payroll today.  I'm absolutely freaking out since there is no way to get in touch with Quickbooks at this point nor are they issuing any kind of updates on the problem.  We have a lot of employees so to do paper checks for all of them is going to take awhile.  Absolutely inexcusable that we have heard nothing!

Thanks for posting here about your payroll concern, @omnidesign5.

Phone lines are now open. We temporarily suspended calls to prevent long hold times as we resolved a direct deposit payroll issue. 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.
 

In order for you to receive live updates for outages in QBO, go to this link and click on Subscribe to Updates.

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.