What has happened to my payroll information from last year. When migrated from Desktop to online. All the 2023 info is not showing up. I need amount paid employees

Hello there, Margaret . I'm here to share why you're unable to see your payroll info. 

When migrating to QuickBooks Online (QBO), there are certain limits when importing your files. One of these is the previous payroll history. However, you can still move your QuickBooks Desktop Payroll file to QBO Payroll if the information is within a current calendar year. 

Here's how: 

Step 1: Get your pay history info and set up your information

1. Go to the Payroll menu located at the left navigation panel, and click Overview. 
2. Ensure to add all of your employees who no longer work for you and set up their info such as pay items, deductions, contributions, and tax showing their pay stubs or reports.
3. Next, to Add your payroll history, select Start. 

Step 2: Enter how much you paid your employees this year

1. Click Enter next to the first employee. 
2. Answer the on-screen questions.
3. Use the employee pay stubs or payroll reports to enter the amounts in each column. If you’re missing an item, exit the history task and add it to your employee through the Tell us about your team task.  
4. Once done, press Continue. 
5. You can repeat the steps 1-4 until you're done entering your employees info.
6. You can click Continue once you're done. 

Step 3: Enter the company totals for each payday

1. Ensure you're done setting up. 
2. Go to the Payroll located at the left navigation panel and choose Overview. 
3. Press Edit right beside the Add your pay history option. 
4. Click Continue until you get to the display Company payroll totals for this quarter. 
5. Select Add pay date and enter your first paycheck date for the quarter listed. 
6. Fill out the important information and press Continue. 
7. You can repeat the steps above until you're done. When finished with all pay dates, select Continue.
8. If you see a display: Paycheck history quarterly detail, your federal or state annual forms require totals by quarter. Use a quarterly tax liability report from your prior payroll provider to enter the amounts requested for each quarter. 

Additionally, you can check out this website to see further details regarding how data moves to QBO and entering your employee’s year-to-date paycheck info, and company totals: 

• Add pay history to QuickBooks Online Payroll.
• Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

Furthermore, you can also change pay types as you set additional pay items in QuickBooks Online Payroll: Add or change pay types. 

Kindly comment down below if there's anything else you'd like to add regarding importing your payroll history. Stay safe. 

@margaretlupercio 

If you can't use your old QB Desktop license anymore, purchase QB Desktop Enterprise Gold to open your old files to access historical data. Then you can request a refund within 60 days. Alternatively, ask a partner to provide a QB Desktop Enterprise Gold license to access your historical data for a short period of time. You don't need to convert your payroll data.

have not been able to find my information from switching from desktop to online for 2024

Hello there, suzie22. I'm here to provide details about the payroll information you're seeking in QuickBooks Online (QBO).

To begin with, please note that QBO processes paychecks as regular checks when migrating to maintain accurate financial reports and copies the current year's paycheck information as lump sums.

That said, I recommend performing a prior payroll run, which refers to payroll already processed in a previous pay period. This includes all completed payroll transactions, employee payments, withheld taxes, and other deductions. You can follow the steps provided by my colleague above or refer to this article for the detailed steps for the process: Add pay history to QuickBooks Online Payroll.

If you notice any discrepancies, please contact our support team for further assistance. They have the necessary tools and expertise to resolve any issues.

For more information about the data migration, please check out this article: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

Moreover, to enhance your QuickBooks experience, consider collaborating with our QuickBooks Live Expert Assisted team. These financial professionals specialize in streamlining processes and providing tailored advice to meet your business's unique needs.

Additionally, you can run payroll reports to gain a comprehensive overview of your employee and business finances.

Please let us know if you have other questions about your payroll, suzie22. We're always here to help you in any way we can.

@suzie22 

Which QB Desktop year version did you use?