cancel
Showing results for 
Search instead for 
Did you mean: 
jsbertuleit
Level 1

What's the deal with the wait time and disabling the help today?

 
2 Comments 2
Sean McC
Level 1

What's the deal with the wait time and disabling the help today?

There's a massive, system wide issue with direct deposits.  It appears that the employees of hundreds or thousands of companies who have Quickbooks Payroll did not get their direct deposit this morning.

KlentB
Moderator

What's the deal with the wait time and disabling the help today?

Hi there, Sean McC and jsbertuleit.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us