Why am I about to be charged $650 for payroll service? Last year I paid $288?

483003913 · ‎April 11, 2019

I received email that I am about to be charged $650 for payroll subscription, last year I paid $288. Do not bill this, I don't need $650 subscription. email another option.

IamjuViel · ‎April 11, 2019

Hello there, @483003913.

I can help ensure you're getting the right in verifying the charges you've received.

There would be a need for us to access your account's billing history on a secured environment to verify the charges you've received. Since the Community page is a public forum, I'd recommend contacting our Payroll Support Team.

Here's how:

Go to Help.
Choose QuickBooks Desktop Help.
Click on the Contact us link.
Choose Search for something else.
Type in a keyword about your concern.
Hit Submit.
Click on the Start a Message button.

Please feel free to visit us here in the Community if you have other questions about managing your QuickBooks account. I'm always here to help.

Anonymous · ‎April 12, 2019

@483003913

That seems like about the going rate. You likely had an introductory rate last year, as prices haven't changed that much. Intuit will charge whatever will optimize their bottom line. They've probably determined that about $55 a month for the service serves them well.

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Why am I about to be charged $650 for payroll service? Last year I paid $288?

Why am I about to be charged $650 for payroll service? Last year I paid $288?

Why am I about to be charged $650 for payroll service? Last year I paid $288?

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