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This can possibly be caused by pop-up blockers, Jean.
We can disable this function so you can view your W2s. You can follow the steps in this article depending on the browser you're using: Resource Hub - Enable Pop-Ups for QuickBooks Online.
After that, try clicking the View button again.
Let me know how this goes. I'll be around!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
