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Hi @Pattysue24,
This isn't the kind of experience we want you to have while using QuickBooks. Allow me to share a few things and help you successfully process your company owner's distribution.
If you're using QuickBooks BiilPay to pay for the company owner's distribution, know that there's a $2,999.99 limit. This means that you'll be able to process payments provided that the maximum payment amount is less than $3,000. Otherwise, we encourage you to make alternate arrangements.
If you have more questions about this, or the distribution (or payment transaction) you processed was put on hold, I recommend reaching out to our BillPay support through your QuickBooks Online account. They have the necessary tools to pull up your account in a safe environment and help you how to proceed. Here's how to contact them:
If you're using QuickBooks Online Payroll to pay the company owner, there's a good chance that you've already reached the direct deposit limit. We put this limit in place for security purposes. But you can request a limit increase. Here's how:
For more details, refer to this article: Get help if you’re over a direct deposit limit in QuickBooks Payroll
I'm adding this article in case you need it in the future: Enter and manage bills and bill payments in QuickBooks Online
I appreciate your understanding and please do keep me posted if you have any other concerns about QuickBooks and your account. I'll always be around to lend a hand.
I am not in billpay. I have no desire to purchase another program from y’all. How can you tell me how much I can pay from our account. Are we living in Nazi Germany? If I want to pay 250,000 and I have it in my bank what gives you the right to not allow it? Why does the payroll monitor what I am paying anyway?
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