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blakewallin7-gma
Level 1

Why is my business bank account application not getting past the EIN NUMBER

While applying for the QuickBooks Business bank account just a minute ago, the application would not proceed past the EIN number
1 Comment 1
Ryan_M
Moderator

Why is my business bank account application not getting past the EIN NUMBER

Good day, Blake. I'm here to assist with your QuickBooks Business bank account application.

 

Unexpected behavior in browsers is usually caused by too much cache accumulated over time. What we can do is open a private window of your browser to see if the same issue persists. Refer to the shortcut keys listed below:

 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + P
  • Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If you're able to proceed with the application, go back to your regular browser and clear its cache. Otherwise, use a different browser available for you. If the issue persists at this point, you can contact our Payments Support for further assistance. Here's how:

 

  1. Sign in to your QuickBooks Online company. 
  2. Click on Help (?) at the upper right. 
  3. Select or type Contact Us
  4. Type in your concern then hit Let's talk.

 

Check out this article for additional details about our Payments Support. It includes their operating hours, so you'll know when our representatives are available to assist you. 

 

You can also keep this article for future use, as it includes a list of common questions our users have about QuickBooks Checking (business bank account).

 

Please feel free to post a comment below if you have other questions about your QuickBooks business bank account application. I'll be sure to get back and take care of them. 

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