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wcma
Level 1

Why would direct deposit fail to deposit payroll into employee accounts?

Payroll process on Tuesday 4/27. I received confirmation receipt stating payroll would process Friday 4/30. Payroll withdrawal not showing in bank account. Funding is sufficient. Account is connected to QB.Who do I contact at QB Intuit to resolve?
4 Comments 4
ldorman
Level 1

Why would direct deposit fail to deposit payroll into employee accounts?

Same issue!  I need a phone number to get this resolved today

 

KristyB
Level 2

Why would direct deposit fail to deposit payroll into employee accounts?

Just_me
Level 10

Why would direct deposit fail to deposit payroll into employee accounts?

RenjolynC
QuickBooks Team

Why would direct deposit fail to deposit payroll into employee accounts?

I appreciate your time in reaching out to us here, wcma and ldorman.

 

We were alerted to a third-party issue with direct deposit processing yesterday morning that has delayed the deposit of employees' paychecks into their accounts.

 

The issue has been resolved and your employees should have received their funds by the end of the day. We know how critical each paycheck is to your team. This is, even more, the case in our current environment.

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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