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Hi there, eddylucy.
I appreciated your time for reaching out to us, I'll make sure that you're able to get an update about the PPP application,
I'd like to redirect you to the best support group available to get some guidance on how to access and apply for loan forgiveness and verify if there is an ongoing issue in submitting a PPP application.
There are two ways to reach them. Here are the following.
- By phone - Follow the steps in our What is QuickBooks Capital article.
- By chat - Visit our Small Business Loans for QuickBooks Customers webpage and select Live Help.
They are available Monday-Friday 6 AM - 6 PM PST. Our support hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays, and events beyond our control.
In addition, feel free to visit the Microsite page to get the latest update of the PPP loan.
Please let me know if you have additional questions in managing payroll. I'm always here to help.
