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Microsoft Office 2010, 2013, 2016, and 365 FAQ

What is Office 365?

Microsoft Office 365 is the same as the desktop product, just licensed differently with Microsoft. It can be used in two ways:

  • As a web-based application, accessed online using a browser. This browser-based version is not supported for use with QuickBooks.
  • As a locally-installed program, accessed offline directly on your computer. The desktop version is identical to the newest version of Office, so you can check its compatibility with QuickBooks by referencing the section for the latest Office software below.

Office 2013, 2016, and 365

What is Office 2016?

Microsoft Office 2016 is the latest Office desktop suite. Go to the Microsoft Office 2016 page to download a trial version or purchase the full product.

What is Office 2013?

Microsoft Office 2013 is the latest Office desktop suite. Go to the Microsoft Office 2013 page to download a trial version or purchase the full product.

Office 2013 is only supported for QuickBooks 2016 and later.

What works with Office 2013/365:

  • Emailing out of QuickBooks with Outlook 2013/365
  • Preparing letters
  • Exporting reports
  • QuickBooks File Manager

What does not work with Office 2013/365:

  • Contact Synchronization
  • QuickBooks Statement Writer (QSW)
Important
  • > If you are having trouble with the above operations that are supposed to work with Office 2013, please ensure your QuickBooks 2017 or later is updated to the latest release.
  • Click to Run versions and trial versions (Starter Edition) do not support the integration components used by QuickBooks (Click to Run Office is an online enabled, but limited edition version of Office).

Office 2010

What is Office 2010?

Office 2010 is the newer version of Microsoft Office 2007. Go to Microsoft Office 2010 page for more information.

Are Office 2010 products available in 64-bit versions?

Office 2010 products are available in both 32-bit and 64-bit versions. The 32-bit version will be installed by default, but you can choose the 64-bit version when you install the product.

Some add-ins, like Active X controls and COM objects used by QuickBooks, are not compatible with Office 2010 64-bit.

To check if you have Office 2010 64bit:

  1. From the File menu in any Office product (Word, Excel, Outlook, etc), select Help.
  2. Find either 32bit or 64bit along the right side of the help window, under the version of Office you have.

Go to Microsoft's Compatibility Between the 32-bit and 64-bit Version of Office 2010 page for more information.

Is my version of QuickBooks compatible with Office 2010?

Not all QuickBooks versions are designed to work with Microsoft Office 2010 products. We support these products at the present time:

Important: Click to Run versions and trial versions (Starter Edition) do not support the integration components used by QuickBooks (Click to Run Office is an online enabled, but limited edition of Office).

Check to see if you have a Click to Run or Starter Edition: From the File menu, select Help in Excel 2010, and look for any of the following:

User-added image

QuickBooks Desktop 2020 and QuickBooks Desktop Enterprise 20.0

  • Preparing letters requires Microsoft Word 2016, 2013, or 2010, or Office 365 (includes 64-bit).
  • Exporting reports requires Microsoft Excel 2016, 2013, 2010 SP2 or Office 365 (includes 64-bit).
  • Contact Synchronization with Microsoft Outlook requires Outlook 2010 (32 bit).
  • Synchronization with Outlook requires QuickBooks Contact Sync for Outlook (the download is available at no charge).

QuickBooks Desktop 2019 and QuickBooks Desktop Enterprise 19.0

  • Preparing letters requires Microsoft Word 2016, 2013, or 2010, or Office 365 (includes 64-bit).
  • Exporting reports requires Microsoft Excel 2016, 2013, 2010, or Office 365 (includes 64-bit).
  • Contact Synchronization with Microsoft Outlook requires Outlook 2010 (32 bit).
  • Synchronization with Outlook requires QuickBooks Contact Sync for Outlook (the download is available at no charge).

QuickBooks Desktop 2018 and QuickBooks Desktop Enterprise 18.0

  • Preparing letters requires Microsoft Word 2016, 2013, or 2010, or Office 365 (includes 64-bit).
  • Exporting reports requires Microsoft Excel 2016, 2013, or 2010, or Office 365 (includes 64-bit).
  • Contact Synchronization with Microsoft Outlook requires Outlook 2010 (32 bit).
  • Synchronization with Outlook requires QuickBooks Contact Sync for Outlook (the download is available at no charge).

QuickBooks Desktop 2017 and QuickBooks Desktop Enterprise 17.0

  • Preparing letters requires Microsoft Word 2016, 2013, or 2010, or Office 365.
  • Exporting reports requires Microsoft Excel 2016, 2013, or 2010, or Office 365.
  • Contact Synchronization with Microsoft Outlook requires Outlook 2010, or 2016.
  • Synchronization with Outlook requires QuickBooks Contact Sync for Outlook (the download is available at no charge).

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