Hello, Deanne964.
I'll direct you to the most suitable support who can assist you with any inquiries regarding the integration of your Sandbox account.
We have a separate and dedicated forum that handles Sandbox concerns. This is where developers and business people like you discuss programming and system issues. I'd suggest creating an account and asking your question from there. This way, our developers can guide how to complete your task correctly. Here's how:
- Go to the Intuit Developer page.
- Choose QuickBooks Online under What do you need help with?.
- Click Ask a Question.
- Log into your existing Intuit Developer Account or create a new one.
- Enter your concern.
- Click Ask.
Also, you may want to utilize the helpful Sandbox topics on the Intuit Developer page. Do this by going to the API Docs & Tools menu and selecting Sandbox.
You can count me in if there's anything else you need about web integration and managing your business growth with QuickBooks. I'm always ready to help. Take care.