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mlbar
Level 1

can't install quickbooks 2015

Hi, I'm trying to install Quickbooks Enterprise Accountant 2015.  I get a messaging saying that it needs to verify my subscription before installing quickbooks, but was unable to reach the quickbooks server, therefore quits the installation.  At first I thought it might be my antivirus / firewall preventing the app from contacting the server, but after turning these off I still get the same message.  I know that 2015 software is "no longer supported" by intuit in terms of updates, but does that mean that you have also turned off the 2015 verification server?  So that it can no longer be installed?  Or is there likely another cause of this error?  Thanks

1 Comment 1
Fiat Lux - ASIA
Level 15

can't install quickbooks 2015

You may keep using QBD Enterprise 2015 for good. But you are unable to reinstall it again any longer. They will decline to activate your license. You may have 2 options:

1. Upgrade to QBD 2021. You may purchase a new subscription with a perpetual discount for up to 20% off thru a partner.

2. Downgrade your file to be open on QBD Pro/Premier edition. You have to purchase a 3rd party service to do so. Contact us in private should you interest to pick this option. 

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