Hello, keithk2313.
QuickBooks Self-Employed works with thousands of banks. If you're unable to find your bank or credit card, you'll want to check the following:
- Verify the spelling and make sure it is exactly the same on your bank's website.
- Use very specific names to search for your bank or cash app. If you still can't find anything, try broader names like "Citi."
- Enter your bank's URL into the search. For example, search for "hsbc.com." for HSBC.
- Search for the name of the issuing bank, meaning the bank that issued your bank card. You can find the issuing bank's name on the back of your card."Chase," "HSBC," or "Bank of America" should work, but "Visa" may be too generic.
Otherwise, send a request support for your bank by following these steps:
- Go to the Gear > Bank accounts.
- Type the name of your cash app or bank in the search box.
- Click Request to add your bank and enter the bank name, bank URL, and your email address.
- Hit Submit.
You can read this article for more information: Find your bank or credit card account when you connect to online banking.
Please let me know if you're able to connect your cash app. I'm here to help you out some more. Take care!
