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Join nowDo you have the format needed to import the Income Account and Expense Account fields when importing the Products and Services list? I have over 200 and it is rejecting both fields. I have tried to match what appears in the drop down exactly but no luck.
can help you import your list of items, how do I make a partial refund.
Let's ensure that the accounts you selected are not sub-accounts and it's already created within the system. You can also isolate these kinds of unexpected behavior by using a private browser and import your list from there. To open one, you can follow these keyboard shortcuts:
Then, you can follow these steps on how to import your list:
If you're able to successfully import your list, you can switch back to the main browser and clear the cache. You'll also want to alternatively import your list through a different supported browser.
For more details, you can use these links on how to import products and services into QuickBooks Online and keep track of your inventory.
Let me know if you have other questions. Take care and have a great day!
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