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When I try to post a discussion topic, I'm getting the message:
"Correct the highlighted errors and try again.
I have content in labels, subject, and details.
What else could be wrong?
Solved! Go to Solution.
Greetings, azw,
Thanks for providing me the details about the problem you're getting when posting in the Community. I can help you with this.
Since the issue only affects Chrome, let's try checking if the unexpected behavior is brought about by the large data in the browser's cache.
Have you tried using an incognito window (Ctrl + Shift + N)? If not, I'd suggest doing that first. Doing this does not save your browsing history making it a good place to isolate web data issues.
If you're not getting the same result in the incognito window, you can switch back to regular browsing and clear your browser's cache.
That's it, azw. Please update me on how this goes. I'm here to assist you further whenever you needed me.
This problem occurred when I was using the Chrome browser, but did not occur using the MS Edge browser.
Greetings, azw,
Thanks for providing me the details about the problem you're getting when posting in the Community. I can help you with this.
Since the issue only affects Chrome, let's try checking if the unexpected behavior is brought about by the large data in the browser's cache.
Have you tried using an incognito window (Ctrl + Shift + N)? If not, I'd suggest doing that first. Doing this does not save your browsing history making it a good place to isolate web data issues.
If you're not getting the same result in the incognito window, you can switch back to regular browsing and clear your browser's cache.
That's it, azw. Please update me on how this goes. I'm here to assist you further whenever you needed me.
Hi, Jen, it may have been a temporary glitch. When I tried again today, also in the same Chrome browser, it worked. I'll keep your suggestions in mind in case it happens again. Thanks!!
Oops, a few minutes later and I had the problem again. You were right that using an incognito window worked. I'll work through the other steps to see if I can figure it out.
So, I've cleared the browser cache and now I can post again. Thanks!
Not temporary - frequent
Hi there, @boed1.
Welcome to the Community. Allow me to share some insights about the error you've got. It might be because your cache data is overloaded. Sometimes a browser cache can be corrupted and can cause a variety of issues.
Let's open a private browser and post from there. This is to identify if the issue is within the cache. If you don't encounter the same thing. Go back to the original browser and clear the cache. However, if the same issue persists use a different browser in posting.
You can also check this article for reference: Troubleshooting browser problems.
That should do it. Feel free to post here if you have an additional concern. Community is always one post away. Have a great day!
But I am also facing the issue with Microsoft Edge.
Any concrete solution of the same ?
This happens if your browser used more power to properly load saved web pages, asha_kanta_sharma.
QuickBooks Online (QBO) supports multiple browsers including Microsoft Edge. You can follow those troubleshooting steps mentioned by @DivinaMercy_N.
Aside from that, make sure you're using the required computer specification to successfully use QBO.
For more additional information, you can read this article: Why Is My QuickBooks Online Slow.
Here are some helpful articles that you can do for your reference: Account Management.
If you have any concerns, don't hesitate to reply to this post. I'm always here to help.
I, too, am having this message posting problem. I have used incognito, cleared my browser cache, used a different web browser, rebooted the browser, rebooted the machine and waited for a different day to post. My original post still returns this error message and has never been posted. What else can I do?
Hey, @LarryJH.
Thanks for joining in on this thread. Let's work together and get this problem handled.
Since you've tried clearing your browser's history, then I recommend signing out and then back into the Community. All you need to do is click your profile bubble in the top right-hand corner and then press the Sign out option.
This should do the trick. I want to make sure that all of your concerns are addressed so that you can get back on track. I'm only a post away if you need me. Take care!
Issue persists in 2024 tried everything suggested. I cannot post.
I know this hasn't been an easy process for you, cn133.
Let me make it up to you by making sure you get a detailed explanation of why this occurs.
I appreciate you for performing the shared troubleshooting steps. Since the issue persists, I recommend contacting our QuickBooks Support Team. They have full access to your account and can determine its main cause to ensure it won't happen again.
Here's how to contact our support:
I appreciate your understanding on this matter. Please know that I'm determined to get this resolved.
Thx. I tried to delete my post but could not. Was actually post requiring a category on the right side was not obvious.
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