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Hankb1961
Level 1

Download link not working

Hitting download now from email purchase confirmation, but it takes my to the account which does not have a download link

1 Comment 1
BettyJaneB
QuickBooks Team

Download link not working

Hi there, @Hankb1961.

 

Thanks for allowing QuickBooks to serve accounting needs. I'm here to ensure that you'll be able to download the QuickBooks that you've purchased.

 

You can visit our QuickBooks Desktop download link to download your QuickBooks. Also, you can check out these article about installing QuickBooks and the entire download process for your future reference:

However, if need additional assistance with this matter, feel free to reach out to our Customer Care Team. You can contact them through this contact details:

  1. In your browser, navigate to https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose QuickBooks Desktop.
  3. Select the issue or topic.
  4. Click the Green Phone button to see the support number.

This should guide you with downloading QuickBooks, @Hankb1961.

 

Please let me know if there's anything else you need. I'll make sure to get back to you as soon as I can. Have a great week ahead!

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