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dony45
Level 1

Downloading QB2017

I purchased and downloaded QB 2017 pro from QB directly. I need to down load it again and they are refusing me access saying it is not supported. Can they do this?

2 Comments 2
MonicaM3
Moderator

Downloading QB2017

Hi @dony45.

 

I understand how important it is to have access to your QuickBooks company file. I can give you some information to help you get it downloaded.

 

We make every effort to provide customer support for registration and licensing for older versions of QuickBooks Desktop under Intuit's standard terms and conditions if that data is available.

 

Unfortunately, we can't guarantee we'll be able to register, provide key codes, or offer data and password recovery for older versions of QuickBooks.

 

You can download QuickBooks 2017 from our products download page, here. Once downloaded, you’ll need your license and product key available.

 

 

Thanks for reaching out to the Community. Let us know if you have any additional questions or can help you with anything else.

 

Take care!

Fiat Lux - ASIA
Level 15

Downloading QB2017


@dony45 wrote:

I purchased and downloaded QB 2017 pro from QB directly. I need to down load it again and they are refusing me access saying it is not supported. Can they do this?


 

@dony45 

Who are "they"? How did you contact them?

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