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CarolKaye
Level 2

Enterprise Update - not enough disk space

Where can I find out how much space an update install needs? I have QB Enterprise 23 and I'm trying to install one of the regular updates and i keep getting error 1635 (which i cannot find on the support site anywhere) and it tells me there's not enough disk space.  I've run clean ups and moved and deleted files, but i have no way to tell exactly how much space is really needed?  thank you.

1 Comment 1
AbegailS_
QuickBooks Team

Enterprise Update - not enough disk space

I understand that it's crucial to keep your software updated and meet the file space requirements. I'm here to help you fix the error you encountered while installing the update, @Carol.

 

Error 1635 usually occurs when the update installation package is corrupted or incomplete. QuickBooks requires at least 1 GB of space to run the install process and 2.5 GB to work at its best. You can follow these steps to check how much space you have:

 

  1. Click the Windows Start menu.
  2. Enter File Explorer into the search and open File Explorer.
  3. Click My Computer from the navigation bar. This is sometimes called This PC.
  4. Right-click the icon for your hard drive. This is usually Windows (C:).
  5. Choose Properties. You'll see how much free space you have.

 

In case you need it in the future, you can visit this link for tips on fixing and cleaning disk space on your QuickBooks:  Fix Error: Out of disk space

 

If you have enough space, you can try restarting your computer and installing the update again.

 

Moreover, you can find solutions for troubleshooting data damage issues, networking, and company file errors in the following articles:

 

 

Let me know if you need further assistance while working on QuickBooks. I'm always here to help you. 

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