I understand that it's crucial to keep your software updated and meet the file space requirements. I'm here to help you fix the error you encountered while installing the update, @Carol.
Error 1635 usually occurs when the update installation package is corrupted or incomplete. QuickBooks requires at least 1 GB of space to run the install process and 2.5 GB to work at its best. You can follow these steps to check how much space you have:
- Click the Windows Start menu.
- Enter File Explorer into the search and open File Explorer.
- Click My Computer from the navigation bar. This is sometimes called This PC.
- Right-click the icon for your hard drive. This is usually Windows (C:).
- Choose Properties. You'll see how much free space you have.
In case you need it in the future, you can visit this link for tips on fixing and cleaning disk space on your QuickBooks: Fix Error: Out of disk space
If you have enough space, you can try restarting your computer and installing the update again.
Moreover, you can find solutions for troubleshooting data damage issues, networking, and company file errors in the following articles:
Let me know if you need further assistance while working on QuickBooks. I'm always here to help you.