Error: beanstalk.zlib generation failed

Which QB Desktop year version do you have?

I do not know, we have Enterprise Solution 21.0 R14P

Version 21

Open your company file and hit CTRL+1 keys. How big is your Total Targets?

415

415K? Unless you condense the file to under 350K, you can only convert data to QBO Advanced.

not K just 415 , it is a new Quick Book with only 2 purchase orders

Hello there, Maria. 

Currently, there is an ongoing investigation into exporting company files from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO). Our technical team is diligently working to resolve any potential issues or limitations that may arise during this transition. 

To ensure that you'll be included in the list of affected users and receive the necessary support, I recommend reaching out to our dedicated support team. They will guide you through the process and provide any additional information you may need. 

Here's how: 
 

1. In your QBDT file, go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Click on Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Sign in to your Intuit account and select Continue and then Continue with my account.
   • If you don't already have an account, make sure to Create a new account.
5. We'll email you a single-use code. Enter your code and select Continue.
   • If you have more than one account, select the account you want to use and then Continue.
6. Select to chat with us or Have us call you.

To know our support's availability hours, kindly visit: Contact QuickBooks Desktop support.
 

Moreover, I'll share this link where you can browse for articles to be more guided in managing QuickBooks: QuickBooks Desktop Help Articles.

I'm looking forward to having this resolved. Don't hesitate to leave a reply if you require further assistance. I'm always here to help. Have a good one.

@MariaCollins 

Try opening the sample file and converting it to QBO. Did you encounter the same error message?

158000

Hello there, @AMECONSULT.

I'd love to help you achieve your goal, but could you tell me more about it?

Can you please provide a screenshot or the entire specific error message you've encountered? This way, I can give you the best resolution possible.

I'd appreciate any additional details you can provide. I’m looking forward to your reply.

@AMECONSULT 

Can you convert your sample file to QBO?

Here is a screen shot of my error caused today. 

QBDT2021 Pro, installed latest updates and it still fails.

Didn't realize I needed to be signed in to attach a photo.

I'm sad to hear that you're experiencing an issue when trying to upload your data, @ecsproull.

Rest assured, I'm here to provide clarity and insights on how to proceed.

Upon reviewing our system, I can affirm that there is an ongoing investigation concerning the error message that is appearing during the process of moving your company data. Rest assured our dedicated product engineers are diligently working to address these concerns at the earliest opportunity.

If you haven't already, I recommend reaching out to our support team so that you can be included in the list of affected users. This will help our engineers assess the scope of the issue and keep you informed via email updates once it's resolved.

Here's how: 

1. Open QuickBooks.
2. Navigate to Help, then select QuickBooks Desktop Help/Contact Us.
3. Click Contact Us.
4. Give a brief description of your issue, then select Continue.
5. Sign in to your Intuit account select Continue and then Continue with my account.
6. Select to Chat with us or Have us call you.

Additionally, Data Services may be able to assist by removing all Online Banking and Encrypted Data from the file. 

In case you decide to transition from QuickBooks Desktop to Online, you can review this article for details. It covers the benefits of making the switch, such as increased accessibility and collaboration, as well as the steps required to migrate your data: Learn about switching from QuickBooks Desktop to QuickBooks Online.

While we work on resolving this, I kindly ask for your patience and understanding as we work towards a resolution that aligns with your needs. Stay safe!

@ecsproull 

Are you running QBD 2021 on Win 11?

No, it is a Windows 10 Machine. After reading the reviews on QBO we'll be running away from that as fast as we can. Way overpriced for what we need and pop-up ads? Really.

Why did you consider switching to QBO? Your QBD 2021 is good until next year and you can upgrade to a newer version if necessary.

We had a disgruntled bookkeeper walk out and has our Primary Admin locked to him. Then our Merchant Services went inactive and without access to the Primary Admin we can get that going again.   The tool for submitting to change the Primary Admin is a joke. They keep denying it with different reason each time. Why would they approve it when they have a chance of selling more products??? I've tried using the support line but cannot understand what they are saying during three different tries. I called sales and they spoke perfect English (my language) and tried to upsell me to stuff I just don't need. It is way too expensive for this little non-profit social club. The QB community have been great and I appreciate that. 

Given the massive jumps in price and high subscription costs it just isn't worth it to us. I'm retired from Microsoft and fully understand their business model and refuse to deal with it. I hate to say it but I helped invent software as service. I do thank you for your speedy replies.

Your former bookkeeper used his own email address, correct? I don't see any solution for that. Intuit will not interfere with your dispute. Consider purchasing a new QB Desktop 2024 license and applying for a new QB Payments account or using a third-party payment processor.

Sales quoted me about $650 per year and we currently have two licenses. I'm guessing he is pushing Premier when all I need is Pro. Or is that the price of one license for Pro. At any rate that is crazy for what we do. One of our license is for our Lumber Room that is open 3 x a day for 30 minutes and sells lumber to a few members. The other license is in the office and I use that 1-2 hours a week. It was an OK deal when they implemented the system but with the explosion in their prices we can't justify it. If it wasn't for the inventory I would recommend doing this in a spreadsheet.

I'm certainly open to cheaper solution and remaining in QB but I'm pretty sure I've exhausted all of the avenues.

BTW he used the company email that I have control of but used his personal phone that is blocking us.

@ecsproull 

I'm certainly open to cheaper solution

There is no cheaper solution when talking about inventory management. QB Desktop 2024 Pro Plus starts at $650 for a single user license.. You can use the trial version of QB Desktop to access your historical data for good. Then signup for a free cloud based accounting app + an inventory management app to lower your cost. 

I have Quickbooks Accountant Desktop

I understand the inconvenience this has caused you, @Hanj. We acknowledge your concern and would like to assure you that we have taken note of it.   

Upon investigation, we have identified that the error message you are receiving is related to investigation number INV-87852. Please be assured that our engineering team is actively working to resolve this issue, and we anticipate providing you with an update soon.

In the meantime, you may try a workaround by contacting our Data Services team who may be able to assist you by removing all Online Banking and Encrypted Data from the file. However, please keep in mind that this may not work for all files. 

If the issue persists, we recommend reaching out to our QuickBooks Desktop Support team and requesting to be added to the list of affected users. This will ensure that you receive timely updates on the issue via email. To contact our support team, please follow these steps:

1. Open QuickBooks.
2. Navigate to Help, then select QuickBooks Desktop Help/Contact Us.
3. Click Contact Us.
4. Give a brief description of your issue, then select Continue.
5. Sign in to your Intuit account select Continue and then Continue with my account.
6. Select to Chat with us or Have us call you.

To know our support's availability hours, kindly visit: Contact QuickBooks Desktop support.

If you're considering transitioning from QuickBooks Desktop (QBDT) to Online, you may want to check out this article. It covers the benefits of switching and frequently asked questions about switching from QBDT to QBO: Learn about switching from QuickBooks Desktop to QuickBooks Online

For your future reference, here's an article on how to fix errors when you move from QBDT to QBO: Fix errors when you move from QuickBooks Desktop to QuickBooks Online

Keep us posted if you have any further questions about the exporting files in QBDT, please do not hesitate to reach out to us anytime. The Community is always available to help you. Take care.