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blueducku
Level 1

Error in extras bootstrap [TypeError: undefined is not an object (evaluating 'window.logger.child')]

 
1 Comment 1
JenoP
Moderator

Error in extras bootstrap [TypeError: undefined is not an object (evaluating 'window.logger.child')]

Hi there, blueducku.

 

Are you getting this error in the QBO app? Let's reset the app to remove the error. Here's how:

 

  1. Go to the Help menu.
  2. Select Reset App Data.
  3. Close and reopen the app. 

If you're getting the error in the web version of QuickBooks Online, let's delete your browsing history and log back in to check if that removes the error. This guide article will guide on how to do that depending on the browser that you're using: Delete or disable cache and temporary internet files in your web browser.

 

Please reply to this thread if you have follow-up questions. I'll get back here to make sure everything is good to go.

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