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Level 1

Every time I select "bill" in the "+ New" dialog box, I get the error message "Error Loading Transaction - please try again later". This has been going on for weeks.

 
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Best answer April 07, 2020

Best Answers
QuickBooks Team

Every time I select "bill" in the "+ New" dialog box, I get the error message "Error Loading Transaction - please try again later". This has been going on for weeks.

I'd like to provide some steps to fix this error, andrew56.

 

If you haven't tried some troubleshooting steps, let's do that by opening your account in an incognito or private browser. This mode doesn't store cache, which helps us determine if the error is only affecting the regular browser. 

 

Once logged on, Go to the + New window and select Bill. If you're able to open the bill, then let's clear your regular browser's cache. I've got this article for the instructions: How do I clear my browser cache and temporary Internet files?.

 

As an alternate solution, open your account in a different browser. Otherwise, reach out to our Customer Care Team to further investigate the issue. 

 

  1. Go to Help located in the upper right-hand corner. 
  2. In the Help window, click the Contact Us button at the bottom.
  3. Enter a brief description of your issue and click the Continue button.
  4. Select Start a chat or Get a Callback.

Feel free to get back to us if you have more questions or other concerns. Stay safe.

View solution in original post

2 Comments
QuickBooks Team

Every time I select "bill" in the "+ New" dialog box, I get the error message "Error Loading Transaction - please try again later". This has been going on for weeks.

I'd like to provide some steps to fix this error, andrew56.

 

If you haven't tried some troubleshooting steps, let's do that by opening your account in an incognito or private browser. This mode doesn't store cache, which helps us determine if the error is only affecting the regular browser. 

 

Once logged on, Go to the + New window and select Bill. If you're able to open the bill, then let's clear your regular browser's cache. I've got this article for the instructions: How do I clear my browser cache and temporary Internet files?.

 

As an alternate solution, open your account in a different browser. Otherwise, reach out to our Customer Care Team to further investigate the issue. 

 

  1. Go to Help located in the upper right-hand corner. 
  2. In the Help window, click the Contact Us button at the bottom.
  3. Enter a brief description of your issue and click the Continue button.
  4. Select Start a chat or Get a Callback.

Feel free to get back to us if you have more questions or other concerns. Stay safe.

View solution in original post

Level 1

Every time I select "bill" in the "+ New" dialog box, I get the error message "Error Loading Transaction - please try again later". This has been going on for weeks.

That fixed it. Thank you for the help.

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