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For the last week when I use the search function in QBO, I've been getting the error message "There’s usually something here. Wait a few minutes and refresh the page."

 
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Moderator

For the last week when I use the search function in QBO, I've been getting the error message "There’s usually something here. Wait a few minutes and refresh the page."

Hi there, daveda1plummer.

 

I'm happy to see you dropping by here in the QuickBooks Community. I can help access the loof for information through the search bar.

 

Let's perform some basic troubleshooting to figure out if the browser is causing the error to happen. We can start with logging into your QuickBooks account through a private browser.

 

Here are the shortcut keys depending on the browser you're using:

  • Google Chrome: press Ctrl + Shift + N  
  • Mozilla Firefox: press Ctrl + Shift + P
  • Internet Explorer: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

If you're able to access the search bar without any problem, please switch back to your regular browser and clear cache. These steps will speed up the loading process when the browser is in a clean slate. If the error continues to persist, let's try to switch to a different browser.

 

Please let me know how things go. The Community team is always around if you need additional assistance with getting rid of the error message.

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