For the last week when I use the search function in QBO, I've been getting the error message "There’s usually something here. Wait a few minutes and refresh the page."

Hi there, daveda1plummer.

I'm happy to see you dropping by here in the QuickBooks Community. I can help access the loof for information through the search bar.

Let's perform some basic troubleshooting to figure out if the browser is causing the error to happen. We can start with logging into your QuickBooks account through a private browser.

Here are the shortcut keys depending on the browser you're using:

• Google Chrome: press Ctrl + Shift + N  
• Mozilla Firefox: press Ctrl + Shift + P
• Internet Explorer: press Ctrl + Shift + P
• Safari: press Command + Shift + N

If you're able to access the search bar without any problem, please switch back to your regular browser and clear cache. These steps will speed up the loading process when the browser is in a clean slate. If the error continues to persist, let's try to switch to a different browser.

Please let me know how things go. The Community team is always around if you need additional assistance with getting rid of the error message.

Hello All - I am receiving this same error message when trying to search for Vendors in all places within QBO.  Cache cleared, still persisted.  I experience it in Chrome & in Chrome Incognito window as well and even downloaded Mozilla but have the same "There’s usually something here. Wait a few minutes and refresh the page." error message no matter what.

Is there any other self-service trouble shooting steps to take.

Note: this functional was not erroring on Friday May 17th, however Monday May 5th it has kicked off.  Feels like a weekend migration occurred and caused this pain.

I appreciate your efforts in attempting all possible solutions to resolve the search issue in QuickBooks Online, Lynn69. Rest assured I'll route you to Support Team to investigate and get this fixed.

Since the problem persists across all areas within QuickBooks Online, I suggest reaching out to our Support Team. Here's how to get in touch with them:

1. Within your QBO account, go to Help in the upper-right corner.
2. In the Search tab, click Contact us.
3. Enter a brief description of your concern.
4. Click Continue.
   

Here are some articles that provide additional information about managing income and expenses:

• Enter expenses, pay bills, write checks, and manage suppliers.
• Invoices and payments.

If you continue to have problems or need further help while doing tasks in QuickBooks, please let me know by adding a new post below. I'll be around to assist and respond to your concerns.