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palmjzarr
Level 2

Help!Connect to PNC? "Something unexpected happened and we can’t connect to PNC Bank - Banking. error 350"? odd since i just upload 8 days ago with no issue?12/1/19 help!

 
3 Comments 3
ShiellaGraceA
QuickBooks Team

Help!Connect to PNC? "Something unexpected happened and we can’t connect to PNC Bank - Banking. error 350"? odd since i just upload 8 days ago with no issue?12/1/19 help!

Hi palmjzarr,

 

We have a reported case about PNC bank error 350 when connecting with QuickBooks. Rest assured our engineers are working on getting this resolved.

 

Meanwhile, you can upload your bank transactions manually via WebConnect. Please refer to this article for the detailed steps: Manually upload transactions into QuickBooks Online.

 

I'd still recommend contacting our Customer Care Support so you'll be added to the list of affected users. This way, you'll be notified whenever an update is available.

 

Here's how:

  1. Click (?) Help.
  2. Click Contact Us.
  3. Enter your question in the What can we help you with? field.
  4. Click Let's talk.
  5. Click the Get a callback.

If you need to reconcile your account, you can refer to this article for the steps.

 

Let us know anytime if you have other questions.

palmjzarr
Level 2

Help!Connect to PNC? "Something unexpected happened and we can’t connect to PNC Bank - Banking. error 350"? odd since i just upload 8 days ago with no issue?12/1/19 help!

Call me back now, please, i cant get through to anyone!!!  [Removed]  this is terrible.  i need this done today for EOM and this all has suddenly broken and i'm wasting hours trying to understand these responses.   Im trying to enter the bank deposits manually. 

RCV
QuickBooks Team
QuickBooks Team

Help!Connect to PNC? "Something unexpected happened and we can’t connect to PNC Bank - Banking. error 350"? odd since i just upload 8 days ago with no issue?12/1/19 help!

Experiencing a connection banking error for a long period is tough to deal with, palmjzarr.

 

To get a callback, it would be best to contact our Customer Support Team again. Then, provide your case or reference number to our support agent. They'll check further on what they can do. 

 

Here's how:

 

  1. Click (?) Help on the top menu.
  2. Click Contact Us.
  3. Enter PNC bank 350 error in the What can we help you with? field.
  4. Click Let's talk.
  5. Choose Get a callback.

QBO Support.PNG

In the meantime, you can manually upload your transactions into QuickBooks Online.

 

Visit us again if you need anything else with Online banking. I'm here to help.

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