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Spinella-143
Level 1

Help with t sheets

My boss sent the link clicked on it to create account says I already had one to put in my password... Keeps locking me out becuase I had a account in 2013.. I don't rememeber any passwords from then so I'm not able to even reset it. I even tried to start fresh with a different e-mail and create a new account,  that didnt work.  Please help so I can create a new account or start fresh with the email they have on file.. [email address removed].. 

1 Comment 1
sberti
Moderator

Help with t sheets

Hello @Spinella-143, thank you for reaching out to us here at The Community, my name is Sherissa and I am more than happy to assist you today!

 

Trying to create a new account with a different email will not connect with the account that your boss has created for you - if you need to use a different email you will need to contact your Admin (boss) and have them update the email that they have on file for you.

 

Try that and let us know how it goes, if you are still having trouble after that please reach back out so we can continue to troubleshoot with you.

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